VACANCIES

Administration & Operations Assistant

2 part-time posts

 

Salary: Up to £8.21 per hour

Working hours: 2 Part-time positions available with the following working patterns:

  • Post 1: Monday and Tuesday 3.30pm to 9.30pm + alternate Saturdays 9.15am to 4.30pm
  • Post 2: Thursday 3.30pm to 9.30pm, Friday 3.00pm to 9.00pm + alternate Saturdays 9.15am to 4.30pm
  • for the right candidate, the start time on week-days can be discussed and made later if required

Closing Date: 30 September 2019

Interview Date: Friday 11 October 2019

Lamp House Music is a busy school of music, providing clean and modern spaces in which to practice, learn and play music, teamed with great customer service. At Lamp House Music we encourage everyone, all ages and abilities, to enjoy and embrace music. We provide lessons for children and adults, rehearsal rooms for amateur and professional bands, as well as selling a range of Music Accessories.

We are looking for someone who is passionate about customer service, with excellent administration and communication skills and the ability to engage with people from a wide range of ages and backgrounds. The Administration and Operations Assistant role is a key member of the Lamp House Music team. The successful candidate(s) will provide a high level of customer service and create and maintain positive working relationships with pupils, parents, tutors, musicians and colleagues.

You will have demonstrable experience in administration, operational management and of working independently. A strong communicator with excellent relationship building skills, the successful candidate(s) will join a thriving, community-based business committed to providing a first-class customer experience.

Please note this position is permanent. However, working hours will only be provided during Lamp House Music’s term times. For more information on term dates please visit our website: http://www.lamphousemusic.co.uk/music-lessons/term-dates/

JOB DESCRIPTION

The Administration and Operations Assistant role is a key member of the Lamp House Music team. Lamp House Music is a busy school of music, providing clean and modern spaces in which to practice, learn and play music, teamed with great customer service. At Lamp House Music we encourage everyone, all ages and abilities, to enjoy and embrace music. We provide lessons for children and adults, rehearsal rooms for amateur and professional bands, as well as selling a range of Music Accessories.

The Administration and Operations Assistant works with and reports to the business owner to manage relationships with pupils and customers and will:

  • Provide a high level of customer service and create and maintain positive working relationships with pupils, parents, tutors, musicians and colleagues
  • Maintain accurate electronic and paper records of pupil attendance, payments and related administrative processes, including handling of cash and taking customer bookings
  • Manage the operational aspects of the daily programme of lessons and rehearsals
  • Set up rooms and related equipment to support delivery of lessons and rehearsals
  • Ensure building, rooms and equipment are properly maintained, cleaned and presented
  • Support business marketing and promotional initiatives and activities
  • Manage musical accessories, refreshments and merchandise stock and sales

PERSON SPECIFICATION – ESSENTIAL:

  • Highly effective communication skills – ability to liaise with a diverse customer base, including children and young people
  • Evidence of excellent administrative, operations and customer service experience
  • Proven ability to self-motivate, to work independently, to manage a diverse workload and respond positively to new demands as they arise
  • Positive attitude to working as part of a team
  • Excellent IT skills

PERSON SPECIFICATION – DESIRABLE:

  • Experience of website and social media management
  • Building maintenance skills
  • First Aid Certificate 
  • Certificate of PVG Membership 
  • Full Driving License

 

TO APPLY

Applications should be made by CV and covering letter, to Roz Maguire by email – roz@lamphousemusic.co.uk or post (address at foot of page) to be submitted by end of Monday 30 September 2019.  Please state on your application if you are applying for Post 1 or Post 2.  If you require a later start, please also include details.

If you have any queries regarding the application process or require any special assistance please contact Roz Maguire (Business Owner) at Lamp House Music on 01620 825630 or email roz@lamphousemusic.co.uk

 

Info

Lamp House Music
The Lamp House
Station Yard, Hospital Rd,
Haddington East Lothian,
EH41 3PP
t: 01620 825630
e: info@lamphousemusic.co.uk
©2018 Lamp House Music

Find Us

Call us on 01620 825630 or

complete the online Music Lesson Enquiries & Registration Form.